I am a link builder at heart; it’s what I love to do. On the reverse side, I find citation building to be one of the most boring tasks in the industry. Link building is strategic and tactical – citation building is well… not. Which is why this strategy was created – to take some of the monotony out of citation building.
Quick Intro: Citations consist of a NAP (Name, Address, Phone Number) and they are a key component in local search ranking factors. Citation building consists of going around to local directories and social networks and getting your NAP listed. Some good examples are Facebook Local Business or Place pages, Yelp!, FourSquare, SuperPages, BrownBook, Yahoo Local, Merchant Circle etc.
First, figure out all the keywords you want to rank for that are triggering local search: I am going to do use one of the coolest restaurants in the world for my example: Alinea.
Chicken Liver, Bacon, Caramelized Onion, Vin Santo via Yelp user Manda Amanda Bear B.
Chicago Restaurant
Restaurant Chicago
Restaurant in Chicago
Chicago Restaurant
Chicago Fine Dining
Fine Dining Chicago
Note: Alinea’s Google Plus Local page does not reflect this strategy and they are currently at the bottom of the seven-pack, but we are still going to use them as an example anyway 🙂
Next, set your Google search results to 100. Search for your competitors’ NAPs individually and scrape all results. Make sure to include -site:competitor in your query, because a lot of restaurants have their NAP on every page of their site.
Because some niche citation sources can be tricky to navigate and find exactly where to register your citation/business, you are going to want to copy this entire data set into a new excel sheet so you can have your raw data to go back to if need be.
This is your new go to list of citations to build. But before you start building citations, do the same process to your business and remove all sources where you already have your NAP listed. Now you can start building citations. It’s important to make sure whoever does the actual citation building keeps meticulous records because you will need to go back and check that all the NAPs created match the NAP on your Google Local Plus page. This is especially important if you hand this off to a freelancer.
NAPs need to be exact, but your competitors are bound to screw up from time to time – So you want to set up Google Alerts to account for their errors. Take just the address of your competitor and abbreviate anything that you can (example: 123 N Fake Street to 123 North Fake Street) and set it up in a separate Google Alert. Next take their phone number and put all the normal variations into separate Google Alerts as well (example: (123) 456-7890 to 123 456 7890 and 123 456-7890 and 123.456.7890 and 1234567890). This may seem like overkill, but you never know what Google might miss. Now you can go through your Google Reader every few weeks and do all your citation building for your client in one clean sweep.
This post originally appeared on the SEER Interactive blog.